At JELITA WARDROBE, your satisfaction is very important to us. if there are defects in the goods received, you can return your order to us. (Returned products must be unworn, in the state you received them, and in the original packaging).
With JELITA WARDROBE’s 10 days return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
- You can return your purchase within 10 days from the date of purchase
- Products must be in the condition you received and in the original packaging
- Email your intent for a product return to [email protected]. Please include pictures of the defective product.
- Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us at your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.
- The defect arises as a result of fair wear and tear, willful damage, negligence, misuse, abnormal working conditions or failure to follow our oral or written instructions as to the storage or use of the products are not qualified for a return and refund
- The Colour of products may differ slightly due to lighting or monitor and are not qualified for a return and refund
JELITA WARDROBE’s return policies are subject to change without prior notice.